Our team

Dr Mohamed Warda

Dr Mohamed Warda


I founded Next Steps to support people with a learning disability and autism to achieve extraordinary things. Both perspectives underpin my understanding and compassion for the individual needs of the people we support and their families. My enthusiasm comes from people’s individual successes; watching people move into their homes and shaping their lives. I’m proud of the people who work for Next Steps that support this happening and I’m delighted that our efforts and successes are being recognised regionally and nationally.

Marwan Warda


I enjoy being part of the team and watching people undergo progression and improvement in their lives. In my role I work with local authorities and NHS commissioners to develop new and existing services and accommodation, designed to support people with learning disabilities to be part of the wider community. I am involved in service development and securing new properties.

Mike Welbourne

Non-Executive Director

I first encountered Next Steps about 6 years ago when my stepdaughter moved from a residential care home environment to supported living in the community. During this time my relationship with Next Steps has blossomed, as has the quality of life for my stepdaughter. I take pride in managing all the IT requirements of the company and being a sounding board for Mohamed as the company continues to expand and develop. It is a pleasure to support Next Steps in meeting the very specific needs of the people they support.

Clarah Manyangadze

Operations Manager

I am passionate in my work and for me this is more than just a job, it’s a vocation and a challenge which I embrace. I enjoy working with people to make a difference and I am proud of what I have achieved whilst working at Next Steps. I actively work towards the joint aspiration of the company, which is to raise and maintain standards and I promote this throughout my teams.

Heidi Elmore

Finance Manager

Being Finance Manager sounds office based, but I have got to know staff and clients alike and enjoy visiting for events and giving support when required. We have regular visits from family and clients to the office and I take a keen interest in them. I work closely with management and ensure all finance aspects are well organised and streamlined throughout the whole company. Collaborative working is high on my agenda to ensure I support the management and progression of the company.

Avril Bank

Avril Bank

HR Manager

It’s rewarding to be part of an organisation that recognises the true value in making a difference. I’m pleased to have this opportunity to use my skills and experience at Next Steps; to support the managers and teams enabling them to focus on the role they do best.

Nick Johnson-Mills

Quality & Safeguarding Lead

I have had the opportunity to be part of a team opening a new service in Essex. Next Steps have allowed me to grow as an individual and as a part of the company, supporting me to progress from Support Worker to Senior Team Leader and Quality Lead. With my extensive experience in health and social care, I have been focusing on behaviour monitoring systems with quantifiable outcomes and developing these into easy to use platforms that link up with Next Steps moving towards a paperless future!

Laura Elmore

System Analyst

In my role, I analyse our software and system’s to see how they fit the business needs. I will then identify and create new systems, help implement them and monitor their effectiveness. This has enabled me to build an in-depth knowledge of our services as well as working closely with all of our teams. I believe every person within our team contributes to making a difference in our client’s lives and I am proud to be part of such an amazing team.

Kirsty Murphy

Service Manager (Hertfordshire)

The ethos of Next Steps is to support our clients to achieve their goals and aspirations, within my role I support and guide our teams to facilitate this. As a team we support clients to become as independent as possible and live a meaningful life, it is lovely to see not only the progression of the client but also the teams.

Zelda Sparks

Service Manager (East Midlands)

Joining Next Steps has been such a positive move for me, I am enjoying working alongside like-minded, passionate people who encompass the true value of delivering quality care and support to all. I look forward to further developing my own knowledge and those I have the pleasure to be involved with.

Tina Wasterfall

Team Manager (East Hertfordshire)

I enjoy my role immensely, which involves a variety of tasks and responsibilities making each day different from the next. My role allows me to have a good working relationship with our teams, the clients we support and their families. I have been given the opportunity to develop my career and I am very proud of where I am now. I have gained invaluable knowledge and experience working in a person centred approach. It’s great to be part of an amazing team, working together and sharing knowledge and ideas.

Sarah Andrews

Team Manager (East Midlands)

I joined Next Steps after working in this industry for 9 years. During my time with Next Steps, I have got to know the people we support, delivering support in a person-centred manner. We work closely as a team; it’s refreshing to work for such a passionate company. I feel very passionate about my work and look forward to developing my skills and knowledge further.

Zara Cardovillas

Zara Cardovillas

Team Manager (London Boroughs)

Next Steps is an amazing company to work for and be supported by because as a collective, all staff believe in the well-being of our clients, enhancement of their lives, promotion of independence, with a delivery of person-centred care. And through hard work, determination, dedication, and amazing teamwork. We achieve it! I have steadily risen from a support worker to my current position with the encouragement, on-going support, and training from Next Steps. I am thoroughly enjoying this continuous journey and diverse job-role, while working with a fabulous team and inspiring clients.